Shipping Policy for Eseby.com
At Eseby.com, we aim to provide a seamless and convenient shopping experience for our customers. As such, we have established the following Shipping Policy to ensure clarity and transparency regarding the shipping process for products purchased on our platform:
  • Responsibility of Sellers:

    • Each individual store owner and seller on Eseby.com is responsible for managing their own shipping processes.
    • Sellers are required to include the cost of shipping within the displayed price of their products to provide customers with a clear understanding of the total cost at the time of purchase.
  • Shipping Methods and Timeframes:

    • Sellers are encouraged to offer various shipping methods to accommodate different customer preferences.
    • Sellers must clearly communicate the estimated shipping timeframes for each product, taking into account factors such as processing time and delivery duration.
  • Shipping Costs:

    • The cost of shipping is determined by individual sellers and is included in the displayed price of each product.
    • Sellers should ensure that shipping costs are fair and competitive to provide customers with the best value for their money.
  • International Shipping:

    • Sellers have the option to offer international shipping for their products.
    • International shipping costs and timeframes should be clearly specified by sellers to avoid any confusion or discrepancies.
  • Order Tracking:

    • Sellers are encouraged to provide order tracking information to customers whenever possible.
    • Order tracking allows customers to monitor the status of their shipments and ensures a smoother delivery process.
  • Customer Support:

    • In the event of any shipping-related issues or concerns, customers should contact the seller directly for assistance.
    • Sellers are expected to provide prompt and satisfactory resolutions to any shipping-related inquiries from customers.
  • Returns and Refunds:

    • Sellers are responsible for establishing their own policies regarding returns and refunds, including any applicable conditions or restrictions.
    • Customers should review the return and refund policies of individual sellers before making a purchase.
  • Updates to Shipping Policy:

    • Eseby.com reserves the right to update or modify this Shipping Policy at any time without prior notice.
    • Sellers and customers are encouraged to review this policy periodically for any changes or updates.
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By using Eseby.com and making purchases through our platform, customers acknowledge and agree to abide by the terms outlined in this Shipping Policy. If you have any questions or concerns regarding shipping, please don't hesitate to contact the respective seller or reach out to our customer support team for assistance.
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